We want you to be satisfied with your purchase. If any item you have purchased from us doesn’t work or perform as expected, please contact the sales for assistance, they can assist in resolving your problem or even exchanging the item that is suitable for your needs. However, if you need to return an item, we are here to assist you! Please Email us with any question or concern you may have ( email: xiaoyan.ge@waimaiwang.com). We guarantee the full purchasing price refund if necessary.